Terms of Service
Terms and conditions for using TukiDocs services
Last updated: January 30, 2026
This document is provided in English as the legally binding version.
Introduction
These Terms and Conditions (hereinafter, the "Terms") govern the use of services provided by TukiDocs, a division of BRAINBOOM, with NRT: F-379301-G, fiscal address at Urb. Super Pal, Diagonal 15, Pal, La Massana, Principality of Andorra (hereinafter, "TukiDocs", "we" or "our"), and you, the customer (hereinafter, "Customer" or "you"). By accessing or using our services, you accept these Terms in their entirety. If you do not agree, you should not use the services.
The effective date of these Terms (the "Effective Date") will be the date on which the Customer registers for online services or signs an order form that references these Terms.
1. Service Description
TukiDocs offers an AI-powered document processing platform designed for businesses that prioritize security and data sovereignty. Services include, but are not limited to:
- Document data extraction and analysis
- Document information structuring
- Dedicated infrastructure
- Technical support
The Customer is responsible for providing accurate and complete information for the use of the services.
2. Acceptance of Terms
By clicking a box indicating acceptance, signing an order form, or using the services, the Customer accepts these Terms. If the individual accepting does so on behalf of a company or other legal entity, they represent having the authority to bind such entity. If you do not have such authority or do not accept these Terms, you should not use the services.
3. Use of Services
3.1 Access Rights
Subject to payment of applicable fees and compliance with these Terms, TukiDocs grants the Customer a non-exclusive, non-transferable, and non-sublicensable right to use the services during the subscription period.
3.2 Restrictions
The Customer may not:
- • Sublicense, sell, or transfer the services
- • Attempt to access source code or perform reverse engineering
- • Use the services for illegal purposes or that infringe third-party rights
3.3 Customer Responsibility
The Customer is responsible for:
- • Maintaining the security of their access credentials
- • All actions performed under their account
4. Intellectual Property
All intellectual property rights over the platform, software, documentation, and any material provided by TukiDocs are the exclusive property of TukiDocs or its licensors. The Customer acquires no ownership rights, except the limited right of use in accordance with these Terms.
The Customer retains ownership of data uploaded to the platform ("Customer Data") and grants TukiDocs a limited license to process it solely for the purpose of providing the services.
5. Confidentiality
Both parties commit to protecting confidential information received during service provision and not disclosing it to third parties, except as required by law. This obligation persists after termination of the agreement.
6. Limitation of Liability
6.1 Exclusions
TukiDocs will not be liable for:
- • Indirect, consequential, special, or incidental damages, including data loss, business interruption, or lost profits
- • Service failures or interruptions caused by factors beyond reasonable control (such as internet failures or force majeure events)
6.2 Damage Limit
TukiDocs' total liability for any claim will not exceed the amount paid by the Customer in the 12 months prior to the event giving rise to the claim.
6.3 "As Is" Services
Services are provided "as is", without implied warranties of merchantability or fitness for a particular purpose.
7. Indemnification
The Customer will indemnify and hold TukiDocs harmless against any claim, demand, or legal action arising from:
- Misuse of the services
- Violation of these Terms
- Infringement of third-party rights by the Customer
8. Termination
8.1 For Breach
TukiDocs may suspend or terminate services immediately if the Customer breaches these Terms, without incurring any liability.
8.2 Effect of Termination
Upon termination:
- • The Customer will lose access to services and must cease their use
- • TukiDocs may delete Customer Data after a 30-day period, unless law requires otherwise
- • Confidentiality, liability limitation, and indemnification obligations will survive
9. Fees and Payments
9.1 Subscription
Fees are detailed in the order form or online platform. Subscriptions are non-cancellable and fees are non-refundable, unless otherwise indicated.
9.2 Payment
The Customer will pay fees as agreed. Failure to pay may result in suspension or termination of services.
9.3 Taxes
Prices do not include taxes, which will be the Customer's responsibility.
10. Data Protection
TukiDocs complies with Law 15/2003, of December 18, Qualified Personal Data Protection Law of the Principality of Andorra and Regulation (EU) 2016/679 (GDPR). Customer personal data will be processed according to our Privacy Policy and only for the purposes of providing the services. The Customer may exercise their rights of access, rectification, cancellation, and opposition by sending an email to info@tukidocs.com.
11. Force Majeure
Neither party will be liable for delays or non-compliance caused by events beyond their reasonable control, such as natural disasters, infrastructure failures, or governmental acts.
12. Modifications
TukiDocs reserves the right to modify these Terms at any time. Modifications will be notified to the Customer and will take effect with continued use of the services.
13. Applicable Law and Jurisdiction
These Terms are governed by the legislation of the Principality of Andorra. Any dispute will be resolved exclusively by the courts of Andorra.
Contact Us
For any questions about these Terms of Service, contact us at:
Email: info@tukidocs.com
Address: Urb. Super Pal, Diagonal 15, Pal, La Massana, Principality of Andorra